Privacy policy.

Last revised: January 24, 2023

1. Introduction

This Privacy Policy (our “Privacy Policy”) describes the types of information Banquette Inc. (“Company” or “we” or “us”)  may collect from you or that you may provide when you visit getbanquette.com (“Website”) or when you use the Banquette and Banquette for Restaurants mobile applications (each, an “App”) (collectively, the “Platform”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

This policy applies to information we collect:

  • on our Website;

  • mobile that you download from our Website, the Apple App Store®, or the Google PlayTM store;

  • in email, text, and other electronic messages between you and our Platform; and

  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • us offline or through any other means, including on any other Platform operated by Company or any third-party (including our affiliates and subsidiaries); 

  • us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us; or 

  • any third party including through any application or content (including advertising) that may link to or be accessible from or the Platform.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using our Platform, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Platform after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. 

2. Children Under the Age of 13

Our Platform are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Platform. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on our Platform or on or through any of its features, including your name, address, telephone number, or email address. If we learn we have collected or received Personal Data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 13, please contact us at support@getbanquette.com.

3. Information We Collect About You and How We Collect It

Throughout this Privacy Policy, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Data does not include any deidentified or aggregated information. 

Generally

We collect Personal Data from various sources, including:

  • directly from you when you provide it to us;

  • automatically as you navigate through the Platform;

  • information that we create about you as you use our Platform; and

  • from third parties, for example, our business partners.

Information You Provide to Us

We collect the following types of Personal Data directly from you when you access or use our Platform: real name, alias, unique personal identifier, email address, telephone number, financial information, age, birthdate, gender, records of goods and services purchased, obtained, or considered to be purchased or obtained, and any other identifier by which you may be contacted online or offline. In addition, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us. 

The Personal Data we collect on or through our Platform through:

  • information that you provide by filling in forms on our Platform. This includes information provided at the time of registering to use our Platform, subscribing to our service, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Platform;

  • records and copies of your correspondence (including email addresses), if you contact us;

  • your responses to surveys that we may ask you to complete for research purposes; and

  • details of transactions you carry out through our Platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Platform.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain Personal Data about your interaction with our Platform, including information about your equipment, browsing actions, and patterns:

  • details of your visits to our Platform. This includes: location data, logs, referring/exit pages, date and time of your visit to our Platform, error information, clickstream data, and other communication data and the resources that you access, use, or otherwise interact with on the Platform; and

  • your physical location and movements;

  • other information necessary to provide you with our products and services; and

  • information about your computer and internet connection, i.e., your IP address and operating system.

The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service by enabling us to:

  • estimate our audience size and usage patterns;

  • store information about your preferences;

  • customize our Platform according to your individual interests;

  • speed up your searches; and

  • recognize you when you return to our Platform.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Our Platform may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Platform. We only place cookies on your hard drive with your consent. You may withdraw or change your consent at any time by logging into your account and accessing your “Account” page. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Platform. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu. 

Session Cookies. Our use of cookies also includes “session cookies.” Each time you access the Platform, a session cookie containing an encrypted, unique identifier is placed on your browser. These session cookies allow us to uniquely identify you when you use the Platform and track which pages of the Platform you access. Session cookies are required to use the Platform.

Web Beacons. Pages of our Platform and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system 

and server integrity).

Third-Party Use of Cookies 

Some content or applications, including advertisements, on the Platform are served by third-parties, including advertisers, ad networks and servers, content providers, analytics providers, social media companies, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Platform. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different Platform and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Information We Create About You

We may also create certain information about you. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes profiles reflecting your preferences and behavior.

Information We Collect from Third Parties

We may collect Personal Data from third parties. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes: real name, alias, email address, telephone number, age, birthdate, and gender. 

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Data:

  • to provide and personalize our Platform and its content to you;

  • to provide you with information, products, or services that you request from us;

  • to create, maintain, customize, and secure your account with us;

  • to provide you with notices about your account, including expiration and renewal notices;

  • to process your requests, purchases, transactions, and payments and prevent transactional fraud;

  • to administer upcoming events, updates, sweepstakes, promotions, and other contests;

  • to support, develop, troubleshoot, and debug our Platform, products, and services;

  • to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;

  • to personalize your Platform experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through via email or text message (with your consent, where required by law);

  • to help maintain the safety, security, and integrity of our Platform, products and services, databases and other technology assets, and business;

  • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;

  • for internal testing, research, analysis, and product development, including to develop and improve our Platform, and to develop, improve, or demonstrate our products and services;

  • auditing relating to a current interaction with you and concurrent transactions, including, but not limited to, counting advertising impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with any applicable specification and other standards;

  • debugging to identify and repair errors that impair existing intended functionality;

  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

  • to notify you about changes to our Platform or any products or services we offer or provide though them;

  • to allow you to participate in interactive features on our Platform;

  • in any other way we may describe when you provide the information; 

  • to fulfill any other purpose for which you provide it; and

  • for any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. For more information, see Choices About How We Use and Disclose Your Information.]

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Data for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

5. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:

  • to our subsidiaries and affiliates;

  • to contractors, service providers, and other third-parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. These entities provide IT and infrastructure support services and payment processing services. Our payment processor’s privacy policies may be found at http://stripe.com/us/privacy;

  • to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Banquette’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Banquette about our Platform users is among the assets transferred;

  • to fulfill the purpose for which you provide it;

  • for any other purpose disclosed by us when you provide the information; and

  • with your consent.

We may also disclose your Personal Data:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

  • to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes; and

  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. 

6. Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our certain uses and sharing of your Personal Information. As a general rule, you cannot opt out of our collection, use and sharing of Personal Information to the extent it is necessary to provide the Platform or related Services, features and functionality to you. 

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its Platform (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its Platform (www.aboutads.info).

7. Accessing, Correcting, and Deleting Your Personal Data

You can review and change your Personal Data by logging into the Platform and visiting your account profile page.

You may also send us an email at support@getbanquette.com to request access to, correct or delete any Personal Data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

8. Do Not Track Signals

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. Our Platform incorporates third-party technology designed to honor such signals and some similar mechanisms that may be sent by your browser or device and we may limit the information be collect and how we use that information based upon whether such a signal is transmitted by your browser or device and received by us.

9. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. We ask you not to share sensitive information with us. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform like message boards. The information you share in public areas may be viewed by any user of the Platform.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Platform. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Platform. 

10. Consent to Processing of Personal Data in the United States

In order to provide our Platform, products, and services to you, we may send and store your Personal Data outside of the country where you reside or are located, including to countries that may not or do not provide an equivalent level of protection for your Personal Data. Your Personal Data may be processed and stored in the United States and federal, state, and local governments, courts, or law enforcement or regulatory agencies in the United States may be able to obtain disclosure of your information through the laws of the United States.

Your Personal Data is transferred by Company to another country only if it is required or permitted under applicable data protection law and provided that there are appropriate safeguards in place to protect your Personal Data. To ensure your Personal Data is treated in accordance with this Privacy Policy when we transfer it to a third party, Company uses Data Protection Agreements or equivalent clauses between Company and all other recipients of your Personal Data. 

11. Changes to Our Privacy Policy

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this Privacy Policy to check for any changes.

YOUR CONTINUED USE OF OUR PLATFORM FOLLOWING THE POSTING OF CHANGES CONSTITUTES YOUR ACCEPTANCE TO SUCH CHANGES.

12. Contact Information

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or the ways in which we collect and use your Personal Data described in this Privacy Policy, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the “Contact” page on our Platform. 

Banquette Inc.
2363 19th Ave, Apt 3

San Francisco, CA 94116

(781) 775-8697

support@getbanquette.com